Privacy Policy

We collect information you provide directly to us when you:

• Create an account (name, email address, password)
• Make a purchase (shipping address, payment information)
• Use our crystal bracelet designer (design preferences, saved designs)
• Subscribe to our newsletter (email address)
• Contact customer support (communication content)

We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages visited.

We use the information we collect to:

• Process and fulfill your orders
• Manage your account and provide customer support
• Send order confirmations and shipping updates
• Personalize your shopping experience
• Improve our website and services
• Send marketing communications (with your consent)
• Prevent fraud and ensure security

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

We use essential cookies for authentication and shopping cart functionality, and analytics cookies to understand how visitors interact with our site.

We may share your information with trusted third parties who assist us in:

• Payment processing (Stripe)
• Email communications
• Analytics (Google Analytics)
• Shipping and fulfillment

These partners are bound by confidentiality agreements and may only use your information to perform services on our behalf.

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@aurapurecrystal.com.

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

If you have questions about this Privacy Policy, please contact us at:

Email: hello@aurapurecrystal.com